If you are being prompted for a password, enter the password you use to sign into your administrative user account on your Mac.
If you are not getting the password prompt, try each of these in order.
Option 1: Direct launch
- In the Applications folder:
- Right-click (control+click) on Exam4 in the Applications folder
- Select "open".
Option 2: Clean login
- Click the apple icon on the left of the menu bar at the top of your screen.
- Select "Restart..."
- VERY IMPORTANT: When the computer asks "Are you sure you want to restart your computer now?", make sure "Reopen windows when logging back in" is NOT checked!!!
Option 3: Remove and reinstall helper tool.
Restart your computer as in Option 2, and follow these instructions exactly to remove the Helper Tool:
It is very important to follow best practices for smooth operation of Exam4:
> Shut off all programs running in the background.
> Turn off auto-updates.
> Reboot the machine shortly before each exam and open only the software necessary for the exam.
Take a practice exam before the next actual exam.